Medical Director and Veterinarian, Aerowood Animal Hospital in Bellevue, WA

Objective

Help to develop and maintain a high quality; efficient and effective medical team, by fostering an environment of trust, teamwork and accountability.

Structure

The Medical Director while also performing as a DVM, works in tandem with the Hospital Manager and reports directly to the Vice President of Operations and indirectly to the Chief Executive Officer.

Strategic Focus

• Provide feedback to DVM’s on weekly/monthly performance and coach for improvement.
• Ensure that DVM schedules reflect the needs of the Hospital and assist in other PetVet Hospital DVM staffing as needed.
• Work with the PetVet Support Center on DVM contract and compensation issues.
• Provide stability and leadership within the Hospital.
• Work with the Hospital Manager on weekly priorities and expectations.
• Participate in weekly operational conference calls.

• Work with the Hospital Manager on Medical Staff Scheduling.
• Utilize a one on one process for ongoing direct communication with DVM and Technician Staff.

Tactical Focus

• Resolve client issues where appropriate (when attending DVM or Hospital Manager have not been effective). 

• Receive and evaluate new product info.
• Evaluate and monitor protocols for daily running/flow of hospital from intake to discharge. 
• Monitor cases in hospital and attend daily rounds when possible to be sure highest standards are being upheld.
• Recommend fees for new products and services.
• Meet regularly with the Hospital Manager to review controllable costs:
• DVM and Support Payroll
• Inventory
• Other Medical related etc.
• Participate in assistant/technician reviews.
• Maintain availability to answer questions with regards to all aspects of hospital

• Participate in practice management updates and training at all levels.